e: private.travel@fello.co.uk
t: (+44) 0207 650 3107

Frequently Asked Questions & About Us

Still have questions? Get in touch with the team and we’ll be happy to help.

  • Fello Private Travel is a luxury leisure travel agency in London created by the long established boutique company Fello Travel. We design fully bespoke itineraries for clients who want personal guidance, deep expertise and thoughtful support at every stage of their journey.

  • We mange all aspects of our customers’ travel, prioritising value, premium experiences and expert insight. Our clients include family offices, high net worth individuals, families, honeymooners, senior executives, multi generational groups and everyone in between. We’re exclusive- but inclusive.

  • We take a relationship led approach. Instead of designing a single trip in isolation, we get to know each client and support all their private travel needs over time. Our itineraries are never “off the shelf”, and every detail is tailored after consultation with our experienced Travel Consultants.

  • We create worldwide bespoke travel across many styles including multi destination journeys, luxury beach escapes, family holidays, wellness retreats, cultural exploration, cruises and luxury rail. If it inspires you, we can design it with care and precision.

  • Every trip is uniquely designed and depends on variables such as dates, room categories, partner availability, experiences and personal preferences. “Prices from…” can be misleading; we know you don’t want to travel in hurricane or monsoon season, with sub standard airlines, with long layovers, rooms with no view, etc.- so why create false expectation? We promise the very best value for your unique trip every time- contact our experts to get your personalised quotation.

  • As a member agency of the Virtuoso network and preferred partner to many of the world's leading hotels & destinations, clients enjoy meaningful enhancements such as breakfast inclusions, resort credit, early check in, late check out and room upgrades on arrival when available. We’re also fully insured, protected, and provide ATOL protected holidays as part of the leisure package travel scheme.

  • Our team brings decades of specialist knowledge, first hand insight and a passion for exceptional travel design. We use our experience to guide you, offer ideas you may not have considered and refine your itinerary until it feels perfectly suited to you.

  • Every journey begins with a conversation. We learn what matters to you, consider your travel style and create a bespoke proposal that feels balanced, thoughtful and individual. No two trips are ever the same and no detail is too small. We can even bring our expertise to you in person, with home and office visits, or just a chat over a coffee.

  • Yes, always. Our service is built around being by your side, on your side. From initial planning to your return home, we provide ongoing assistance, monitor travel details and ensure you feel supported throughout your stay- even available should you need anything more whilst in destination.

  • Absolutely. Every trip is tailor made and our team specialises in intricate, multi destination routes, whether you are combining cities, extending a business trip, coordinating family travel or planning something ambitious and once in a lifetime.

  • We support responsible travel by working with a range of sustainable and environmentally conscious supply partners, meticulously vetted for environmental impact. We guide our clients toward options that align with their values without compromising comfort or experience. We can also provide detailed carbon reporting on a per trip basis as well as provide options of how you can give back, reduce future emissions or offset your travel’s impact.

  • Yes. Fello Private Travel is the specialist leisure division of Fello Travel, an independent boutique agency with more than three decades of premium travel expertise since 1995.

  • Simply contact our team to start the conversation. We will discuss your ideas, learn about your preferences and design a tailored itinerary created exclusively for you.